Fast Food Lesson #1: Customers Are Key

Fast Food Lesson #1: Customers Are Key

Posted by in All, Business | 1 comment

This is the first entry for a series of lessons I learned in the fast food industry when I worked at McDonald’s back in the early 90′s. Read the introduction at Fast Food Lessons – A New Series. Note: I am not an advocate for McDonald’s, do not own stock in the company, and don’t plan to step foot in one again if I...

Read More
Series: Fast Food Lessons

Series: Fast Food Lessons

Posted by in All, Business | 5 comments

Many people who know me are surprised to find out that I worked at McDonald’s in high school. Why? … because I am a vegan! Before you get side-tracked, I assure you that I did not become vegan because of the food I ate when I worked there. I’ll leave it at that (although, looking back, it should have been a reason). I remember...

Read More
Is My Scrum Master Helping or Hindering?

Is My Scrum Master Helping or Hindering?

Posted by in All, Business | 3 comments

  I started working with several Agile teams in the same organization who switched to Agile at about the same time. While there have been some consistencies in the coaching and mentoring they receive, they have had dramatically different experiences, particularly in their successes and challenges. One thing I have been wondering...

Read More
How Your Instincts Guide You to an Awesome Life

How Your Instincts Guide You to an Awesome Life

Posted by in All, Life | 14 comments

I loved my job and most of the people I worked with. I was very good at what I did. But something had shifted. Something wasn’t right. It might have been the new manager who appeared a few months ago. He was the sort of manager who wanted you to agree with all his ideas and never, ever, offer new ideas. I was not the type to just...

Read More
‘Yes’ Men

‘Yes’ Men

Posted by in All, Business, Relationships | 0 comments

I once worked for a manager who did a great job of smiling and saying ‘Hello’ to his employees every morning. He then spent most of his time in meetings during the rest of the day… he was a manager after all, and managers are busy people. When he was available for his employees, he enjoyed having discussions with his senior staff...

Read More